Features include:

Store Functions	The Merlin Store is a full-featured online store supporting: A shopping cart Multiple categories and subcategories Featured items Keyword search for product pages Secure pages for processing sensitive data Login/logout for shoppers Member page to view orders, track shipments
Store Front	Customize your store front to fit your look and feel. Multiple layout styles to choose from. Select your own color scheme. Insert your own header text.
Product Setup	Products are entered in the backoffice in an easy-to-use expandable tree structure. Features and options include: Products can be physical items, services, donations, or file downloads. Products can be assigned to multiple categories or subcategories. Assign your product number and/or SKU. Enter brief and detail descriptions. Upload a picture. Automatically sized for thumbnail and Internet viewing. Enter multiple colors and sizes. Define your own custom features. Product-specific sales tax declaration. Product-specific shipping method - use standard, customized, or fixed shipping cost/percentage. Optional weight, dimensions, volume fields. Optional handling cost per item.
Shipping Methods	Multiple ways to define how to ship product. Get an account with UPS, Fedex, USPS and the Merlin store will automatically query those sites for shipping costs based on the users shopping cart contents. Define your own shipping tables - based on product weight, volume, or dimensions, and distance from your shipping center. Simply enter fixed costs for each item. Specify the shipping cost as a percentage of item cost. Limit shipping to certain countries.
Options & Preferences	Define your store with the following options: Enter customized text for automatic email responses for: Welcoming new customers Confirming orders Confirming shipment Forgetting passwords Enter customized text for your store front header and footer. Determine whether your store is open to the public or to be used only within a private community.
Payment Gateway	Merlin E-Commerce provides a Payment Gateway interface to the payment method of your choice. For online payments, you must get a merchant account with one of the following payment processors. We will be expanding this list regularly. Contact us on including your payment processor. Pay Pal NOVA network Optional configuration to support "manual" payments. Take the order and credit card information online, but process the payments through your current (not online) merchant account. Optional configuration to simply take orders with no credit card requirements. Ship COD or invoice your customers. Shopping cart orders immediately authorized with your payment processor. Must be successful for the order to be completed. Optional support of Address Verification and Card ID (CVV2) verification. Authorized payments settled in the backoffice. Allows immediate authorizations, pre-authorizations, credits, voids, and salesin the backoffice. Keeps payment transaction history for as long as you like. Payment reports give you the breakdown necessary for bank statement balancing.
Customer Maintenance	Use the backoffice to keep track of your customers - through our easy expandable tree structure interface. Add new customers. View/modify customer information. Delete customers. Send emails to customers. Suspend customer activity. View customer order history.
Orders	Process orders in the backoffice: View past and current orders. Print shipping reports for current orders. Process order - enter ship date, tracking number. Email automatically sent to customer. Supports partial shipment fullfillment.